Contact Us

A game isn't loading — what should I do?

Most loading issues are caused by an outdated browser cache or a browser extension (such as an ad blocker) interfering with the game iframe. Try the following steps in order:

1. Hard-refresh the page with Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (macOS).
2. Temporarily disable any browser extensions, especially ad blockers, script blockers, or privacy shields.
3. Switch to an up-to-date version of Chrome, Firefox, or Edge.
4. If the problem persists, use the contact form above to let us know which game and browser you are using. We aim to reply within 2–3 business days.

Can I suggest a game to be added to Poki2?

Absolutely — we welcome game suggestions from our community. Select "Suggest a game" in the subject dropdown above and include the game name, the website where it is hosted, and a brief reason why you think it would be a great fit for Poki2. Our curation team reviews all suggestions weekly and will add qualifying titles to the appropriate network (Poki2 Play, AZ Games, or Unblocked G+). We look for HTML5 games that run entirely in the browser and do not require downloads, plugins, or accounts.

How do I submit a DMCA / copyright takedown notice?

If you believe content on Poki2 infringes your copyright, please email [email protected] with the following information:

• Your full legal name and contact details.
• A description of the copyrighted work you claim has been infringed.
• The specific URL(s) on Poki2 where the allegedly infringing content appears.
• A good-faith statement that you believe the use is not authorised by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on their behalf.

We acknowledge DMCA notices within 24 hours and aim to resolve valid takedown requests within 5 business days, in line with the Digital Millennium Copyright Act (17 U.S.C. § 512).

Are your games free to play?

Yes. Every game on the Poki2 network — including Poki2 Play, AZ Games, and Unblocked G+ — is completely free to play directly in your browser. No download, no sign-up, and no payment is ever required. Poki2 is supported by advertising revenue; we serve non-intrusive display ads that comply with Google AdSense policies. If you experience any issues related to ads, please use the contact form to let us know.

How can I advertise on Poki2?

Poki2 attracts a highly engaged audience of browser-game players across all age groups. For advertising or sponsorship enquiries, select "Advertising enquiry" in the subject dropdown above, or email [email protected] directly. Please include your company name, campaign objective, target audience, and any relevant timeframes. Our partnerships team reviews proposals every week.

I have a privacy or data request — how is it handled?

We take your privacy seriously and comply with GDPR, CCPA, and other applicable data protection regulations. If you wish to access, correct, or delete personal data we may hold about you, email [email protected] from the address associated with your request. We will acknowledge your request within 72 hours and complete it within 30 days, or sooner where required by law. For full details on how we collect, use, and protect your data, please read our Privacy Policy.